Differences
This shows you the differences between two versions of the page.
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| user_manual:dashboard:configure_parameters [2024/09/10 09:47] – [Troubleshooting] synergy | user_manual:dashboard:configure_parameters [2024/09/10 09:47] (current) – [Troubleshooting] synergy | ||
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| * This indicates that a value for the current parameter has not been communicated to the server. This can be avoided by ensuring the device syncs to the server during the first uplink. | * This indicates that a value for the current parameter has not been communicated to the server. This can be avoided by ensuring the device syncs to the server during the first uplink. | ||
| - | * {{: | + | * Profile incompatible {{: |
| * This indicates the current profile configuration does not match the device type. This will lead to incorrect data being stored and displayed. | * This indicates the current profile configuration does not match the device type. This will lead to incorrect data being stored and displayed. | ||
| * This can be fixed by clicking on the error icon. A dialog will appear displaying a list of profiles compatible with your device. | * This can be fixed by clicking on the error icon. A dialog will appear displaying a list of profiles compatible with your device. | ||
| * Select a valid profile and click ' | * Select a valid profile and click ' | ||
| * Your device will then be updated to the correct configuration. To ensure all values are received by the server, it is recommended to power cycle the device. | * Your device will then be updated to the correct configuration. To ensure all values are received by the server, it is recommended to power cycle the device. | ||