User Manual
User Setup
Step 1: Register a Company Account
To register a company, simply follow these easy steps:
- Fill out the required fields and accept the terms and conditions, once complete, click on Proceed.
- You will then be prompted to enter a One Time Pin. This One Time Pin will be sent to you via the email address entered in the registration form. Simply enter the One Time Pin and click Verify.
- Afterwards, you will be directed to the completion page. Once here, your account will be created, but not activated just yet. To activate your account, you will need to purchase or redeem a subscription.
- Clicking Proceed To Store will route you to our Shopify page where you can purchase a subscription.
- Clicking Redeem will open a code redemption dialog in which you can enter your subscription code.
- After either purchase of a subscription, or redemption of a subscription voucher, your account will be activated. You can then click on Login to route to the login page where you can enter the website with your details provided during registration.
Video Guide
Watch the following video on how to register an account.
Registering a User Account
If the company you are joining already exists, you will need to request an invitation from an administrator.
You will receive an email prompting you to accept the invitation. Simply click the Accept button and you will be redirected to the registration page. Fill out the required fields and accept the terms and conditions, once complete, click on Submit. You will then be redirected to the login page where you can enter the website using your details provided during registration.
The SMRT Cold Label
- QR Code for setup instructions
- The subscription voucher code. This is used to add a subscription to your account.
- Device information. Includes Serial Number (SN). This is used to register device.
- QR code used to register device by scanning
Step 2: Registering a Device
Register Device by scanning QR Code (Auto)
- In order to register your device, scan the QR code on the right side of the label. You will then be redirected to the device registration page.
- Here the table will be pre-populated with your device serial number. Simply click on the Register Devices button in order to register your device.
- The device will then be added to your account.
Register Device with device serial number (Manual)
- Navigate to the www.myfridgeonline.com.
- Then navigate to the devices page. The Devices page can be accessed from the side navigation bar by clicking on Devices.
- Click on the '+' icon (register device) to access the Register Device page.
- Enter the serial number of the device (located on the sticker attached to the device) into the dialog box and press the enter key or click on the '+' icon.
- The serial number will then be entered into the table. Step 4 can be repeated if multiple devices are to be registered. Once complete click 'Register Devices' to complete registering devices to your account and your devices will then be displayed on the Devices page.
Video Guide
Watch the following video on how to register a device to your account.
Step 3: Create a Device Pool
The Device Pool page can be accessed from the side navigation bar by clicking on the Devicepools tab and clicking Devicepools.
Clicking the '+' icon (top right) will open the Create Device Pool dialog. This will allow you to create a device pool.
Naming the Device Pool
Here simply enter the name of the device pool and click Submit.
Video Guide
Watch the following video on how to create a devicepool.
Step 4: Allocate the Device to a Device Pool
Navigate back to the Devices page to allocate the device pools that you have just created.
Selecting the Devices
Device Pools can be allocated to a device by selecting the checkbox. This can also be done for multiple devices. Doing so will cause the Allocate Device Pool button to appear. Clicking this will open the Allocate Devices dialog. 
Allocating Device Pools
You can view the currently selected devices from the Devices field.
Your currently created device pools will be displayed by clicking the device pool field. Selecting a device pool from here will add it to the list of device pools. Multiple device pools can be selected this way.
Once the device pools have been selected, they will be added to the device pool field.
Click Submit to complete device pool allocation.
Video Guide
Watch the following video on how to allocate a device to a devicepool.
Step 5: Invite Users to the Company
The Users page can be accessed from the side navigation bar by clicking on the Users tab then clicking on Users.
Clicking the '+' icon (top right) will open the Invite User dialog. This will allow you to invite new users to your company.
You can select a role for the user you wish to invite from the drop down menu. The list of available roles may vary based on your current role.
The User role has read-only access to device pools that they have been assigned.
The Manager role has limited edit access to devices, alert groups and reports and can only see device pools that they have been assigned.
The Company Owner role has full access to all options.
You can select a dashboard type from the dashboard drop down menu. This will affect what the new user will see when 'Dashboard' is selected from the side navigation menu. There are currently two types of dashboards:
Sensor Dashboard - This is the default dashboard which displays sensor information. Device Dashboard - This dashboard is used primarily for SMRTCloud devices.
N.B: This will only apply to new users. Users who already have an account will not have this setting applied.
After clicking submit, an email will then be sent to the user prompting them to accept the invitation. This will then navigate the user to a registration page where they can create their account and join the company.
Video Guide
Watch the following video on how to invite a user to your company.
Step 6: Allocate Device Pools to Users
The Allocate Users page can be accessed from the side navigation bar by clicking on the Devicepools tab and clicking Allocate Users.
Allocating a Device Pool
Device Pools can be allocated to a user by selecting the checkbox. This can also be done for multiple users. Doing so will cause the '+' icon to appear (top right). Clicking on this will open the User Devicepool Mapping dialog.
Here, users can be allocated to specific device pools. If the user role is User or Manager, they will only be able to view devices within the device pools which have been allocated to them.
Simply select the device pools you wish to allocate to the selected users and submit when done. Multiple device pools can be selected.
Video Guide
Watch the following video on how to allocate devicepools to users.
Step 7: Create an Alert Group
The Alert Groups page can be accessed from the side navigation bar by clicking on the Alerts tab and then clicking on Alert Groups.
Clicking the '+' icon (top right) will open the Create Alert Group dialog. This will allow you to create an alert group. 
Here you can create an alert group which defines what actions will be taken when an alert is triggered. 
Adding an Escalation Event
Clicking on the event name will allow you to edit the event. Clicking the '+' button will allow you to add an escalation. Up to 3 escalations are allowed. 
Adding a User
Clicking on the User drop down will allow you to select a user from your company. This will be the user who gets alerted. Event 1 recipient will get the alert 1 minute after the delay set on the sensor. 
Adding Actions
Adding actions defines what type of alerts the selected user will receive. These can be selected from the drop down menu and added using the '+' button. Multiple actions can also be added by clicking on the '+' button after each selection. 
These actions will then be added to the table. Actions can also be enabled or deleted. 
After you are done configuring the actions, press submit to save the Alert Group.
Video Guide
Watch the following video on how to create an alert group.
Step 8: Create a Report
The Reports page can be accessed from the side navigation menu by clicking on the Reports tab, then clicking on Reports.
Clicking the '+' icon (top right) will open the Create Report dialog. This will allow you to create a report. 
Report Details
Under report details you can set the name of your report, the timezone which you use and whether you want a Standard or Advanced report.
Report Schedules
Report schedules allow you to define the time and frequency at which you receive reports. You can either set your reports to daily, weekly or monthly and set a time and day for each. Frequency log determines the time interval (in minutes) that a point is recorded on the report. After you are done selecting your schedule, click the '+' button to add your schedule to the list. Multiple schedules can be created. 
Report Recipients
Report recipients define who will receive the report. Recipients can only be selected from users within the company, however external recipients can be set for users outside of the current company. Multiple recipients can be selected from the drop down menu. External recipients can be added by typing the email address in the Recipients External field then pressing the enter key. To proceed to Datalogs, click on the on the '>' icon (bottom right).
Report Datalogs
Report Datalogs define which device's data will be displayed on the report. Click on the dropdown to select the device then add the device using the '+' button. This process can be repeated for all devices which need to be in this report. After the devices are selected, sensors of the device also need to be selected. 
After a device is added, it will appear below in an expansion panel. This can be clicked to display the sensor selection for that device. The device's order and how many sensors are selected will also be displayed here. The device can also be removed from here. You can also click and hold to re-order devices if multiple devices are selected. This will affect their order in the report datalogs/graph.
Expanding the device panel reveals the sensor selection drop down where multiple sensors can be selected. A minimum of 1 sensor must be selected per device.
Once sensors have been selected, they will appear in the sensor list. Here, you can click and hold to drag and re-order sensors. This will affect the order in which they are displayed on the report graph.
A colour can also be selected for the sensor by clicking the coloured circle. This will affect the colour that the sensor is displayed in, on the report graph.
Report Graphs
Here, report graphs can be configured with a name, type and sensors. Graph type can be selected from the drop down menu. Currently only line and bar graphs are supported. 
Sensors to be displayed on the graph can be selected from the drop down menu. This drop down menu is populated by the sensors of all selected devices in the Datalogs page. Sensors from different devices can be graphed against each other.
Once your selection is complete, click on the '+' button to add your graph to the list. If multiple graphs are added, graphs can be re-ordered. This affects the order in which they are displayed in the report.
After you are done configuring the graph, press submit to save the report.
Video Guide
Watch the following video on how to create a report.
Device Dashboard
Navigation
The Device Dashboard can be accessed from the side navigation bar by clicking on 'Dashboard'.
NB : By default, the Sensor Dashboard is shown here. The Device Dashboard can only be viewed here if it is selected in the user settings. This can be done by editing users on the Users page.
Overview
On the Device Dashboard, information about your SMRTCloud devices will be displayed. Here you can view your device's status and probe readings. You can also control your device remotely.
Devices can be searched and filtered by status using the status drop down menu.
The Device Card
Here you can view your device information such as the device name, serial number and last synced time. The value currently displayed can be set in the device edit page under 'select display probe'.
Device status is indicated by the card color. This can be one of the following statuses:
- Normal - Green
- Alert - Red
- Offline - Black
If the device is currently in the alert state, the value will then change to display the type of the alert. The color of the card will also change to indicate this.
Parameter readings are also displayed here. These can be cycled through by clicking the arrow buttons.
The device's signal can be viewed here.
Device Configuration
Clicking on the top banner will route you to the Device Configuration page.
Device Controls
Clicking on the control icon will open the control menu.
Here you can remotely control your device to perform different functions.
Clicking the power button will turn the unit off/on.
Clicking the defrost button will set the unit to defrost. This will also be visually indicated on the device by the same icon.
Clicking on the continuous cycle button will set the unit to continuous cycle. This will also be visually indicated on the device by the same icon.
Configuring Device Parameters
Navigation
This can be accessed via the Device Dashboard page.
Overview
On this page, device parameter information is displayed and can be interacted with. This page is split up into 3 tabs, namely:
- The Overview Tab
- The View Tab
- The Edit Tab
The Overview Tab
On this page, device parameter information can be viewed and interacted with.
Filtering Parameters
Parameters can be filtered by their status by using the drop down menu. The search function also allows further filtering.
Last Synced Time
The device's last synced time can be viewed here.
Parameter Information
Parameters are displayed either on chips or cards. Parameter information can be viewed here such as the parameter name, current value of the parameter, the parameter status and alert configuration. Displayed values are dependent on the template selected. The color of the parameter and the message displayed indicates the parameter's status. 
Alert configurations can be viewed here. The bell icon indications the number of alert groups set, the monitor icon indicates the number of server alerts that are selected and a snooze icon indicates the number of rules that are currently snoozed (this is based on the alert schedule). These are all dependent on the number of rules set on the parameter.
Editing Parameters
Parameters can be selected by clicking on them, the parameter color will change to pink to indicate that it has been selected. Upon selection, a side menu will appear with a number of options (depending on the user role).
Selecting Cancel will end the selection.
Selecting Edit will open the Parameter Edit dialog.
Selecting Graph will open the Parameter Graph dialog using the current selected parameters information.
Selecting Delete will delete the selected parameters.
The View Tab
The View tab contains read-only parameters displayed within a table. The table displays read-only parameter values, short code,descriptions and alarm configurations. These are grouped and displayed by parameter type. 
Filtering Parameters
Parameters can be filtered by their category by using the drop down menu. The search function also allows further filtering. 
Alarm Configurations
Alert configurations can be viewed here. The bell icon indications the number of alert groups set, the monitor icon indicates the number of server alerts that are selected and a snooze icon indicates the number of rules that are currently snoozed (this is based on the alert schedule). These are all dependent on the number of rules set on the parameter.
Editing Parameter Configuration
Parameters can be selected by clicking on the checkbox within the table, or by selecting an entire category. Upon selection, a side menu will appear with a number of options (depending on the user role). The options displayed here are the same as the Overview tab. 
Setting Up Board Alerts
This a legacy option is only available on SMRT Cold devices
Alerts determined by the controller can be configured by clicking on the Defrost Probe and selecting edit from the options menu. Adding the SMRT Cold Board alert rule to the Defrost Probe allows alerts to be dispatched from the server when one or more controller alarms are triggered.
To configure this rule follow the following steps:
- Select the defrost probe from the parameter table.
- Click the plus button and select the rule named SMRTCold Alerts.
- Configure the alert by adding a delay. Delays determine the duration at which the value remain above or below the given configuration before an alert is dispatched.
- Select an alert group.
- After you are done click save.
- The rule should then appear in the list. Click the submit button to finalize your update.
Alerts will now be dispatched to the users in the alert group when the controller's alarms are triggered.
The Edit Tab
The Edit Tab contains contains editable parameters displayed within a table. The table displays editable parameter values, short code and descriptions. These are grouped and displayed by parameter type.
Filtering Parameters
Parameters can be filtered by their category by using the drop down menu. The search function also allows further filtering.
Editing Parameter Values
Entering a value into the 'New Value' field will allow you to assign a new value to the parameter. Doing so will also highlight the field in green if it is a valid value. The save button will allow you to save this value once complete. Multiple fields can be edited simultaneously.
Once complete, click the Save button on the right side of the screen, to save your changes. 
Troubleshooting
On both the View and Edit tab, the following error messages may sometimes appear:
- Value not found
- This indicates that a value for the current parameter has not been communicated to the server. This can be avoided by ensuring the device syncs to the server during the first uplink.
- Profile incompatible
- This indicates the current profile configuration does not match the device type. This will lead to incorrect data being stored and displayed.
- This can be fixed by clicking on the error icon. A dialog will appear displaying a list of profiles compatible with your device.
- Select a valid profile and click 'Submit'.
- Your device will then be updated to the correct configuration. To ensure all values are received by the server, it is recommended to power cycle the device.