The Reports Page is a comprehensive tool that allows you to create, manage, and schedule automated reports for monitoring your devices and sensors. This guide will walk you through the process of creating different types of reports and managing them effectively.

To access the Reports Page: 1. Navigate to the Reports section from the main menu 2. You will see a list of existing reports with their configurations 3. Click the Create New Report button to start creating a new report

There are three types of reports available:

Description: A visually-focused report that includes device images and sensor graphs.

Best for:

• Monitoring device status with visual representations
• Sharing reports with non-technical stakeholders
• Quick visual overview of device performance

Features:

• Device Images - Display device photos for identification
• Sensor Graphs - Visual charts showing sensor data trends
• Multiple Devices - Include multiple devices in one report
• Automated Scheduling - Schedule recurring reports

Description: A comprehensive, data-rich report that includes detailed logs, graphs, and spreadsheet-style data.

Best for:

• Detailed data analysis and troubleshooting
• Compliance and regulatory requirements
• In-depth review of sensor readings
• Data export and archival

Features:

• Excel Spreadsheets - Structured data tables
• Sensor Graphs - Visual data representation
• Data Logs - Detailed sensor readings with timestamps
• Multiple Devices - Comprehensive multi-device reporting
• Automated Scheduling - Schedule recurring reports

Description: A Word document-based report using pre-generated templates with customizable layouts.

Best for:

• Professional documentation and presentations
• Customizable report templates
• Compliance documentation
• Client reporting with branded templates

Features:

• Word Documents - Professional document generation
• Pre-Generated Templates - Ready-made report layouts
• Customizable Mapping - Configure data placement in templates
• Automated Scheduling - Schedule recurring reports

1. Click Create New Report

2. Select the Standard Report card

3. Click on the card to proceed to the configuration wizard

In the Report Details step:

1. Report Name (Required)

1. Enter a descriptive name for your report (e.g., “Weekly Temperature Monitoring”)
2. This name will appear in your reports list

2. Timezone (Required)

1. Select your preferred timezone from the dropdown
2. Default is set to Africa/Johannesburg
3. This affects how dates and times are displayed

Configure who receives the report:

1. Add Recipients

1. Click “Add Recipient”
2. Select users from your organization
3. You can add multiple recipients

2. Recipient Management

1. View all recipients in the recipients section
2. Remove recipients as needed
3. Recipients are notified via email when reports are generated

Set up automatic report generation:

1. Enable Scheduling

1. Toggle the schedule option if you want recurring reports
2. If disabled, report is created once

2. Schedule Configuration

1. Schedule Frequency: Select daily, weekly, monthly, or custom
2. Time of Day: Choose what time the report should be generated
3. Day Selection:
   • For weekly: Select day(s) of the week
   • For monthly: Select day(s) of the month

3. You can add multiple schedules for the same report

4. Click Next when done

In the Graphs step:

1. Add Graphs

1. Click the “Add Graph” button
2. Select devices and sensors to include in your graphs
3. Configure the graph type (line chart, area chart, etc.)
4. Arrange multiple graphs by dragging them in order
5. You can have multiple graphs showing different sensor data

2. Graph Configuration

1. Each graph can display one or more sensors
2. Customize sensor colors for visual distinction
3. Reorder graphs using drag-and-drop
4. Remove graphs as needed

3. Click Next to proceed

1. Click Create New Report 2. Select the Advanced Report card 3. Proceed to the configuration wizard

1. Report Name (Required)

1. Enter a descriptive name
2. Example: “Monthly Device Performance Analysis”

2. Timezone (Required)

1. Select your preferred timezone
2. Affects data log timestamps

Configure report recipients:

1. Select users to receive reports 2. Review recipient list 3. Click Finish to complete Set up automatic generation (same as Standard Reports):

1. Choose frequency and timing 2. Add multiple schedules if needed 3. Click Next

This step allows you to include detailed sensor data:

1. Add Device for Logging

1. Click “Add Device”
2. Select from available devices
3. Only devices your company has access to will be available

2. Configure Sensors

1. For each device, select which sensors to include
2. Select all sensors or specific ones
3. You can filter sensors for more control

3. Reorder Data Logs

1. Drag and drop devices to reorder them
2. Sensors within each device can also be reordered
3. Order determines how data appears in the report

Similar to Standard Reports:

1. Add one or more graphs 2. Select devices and sensors 3. Reorder graphs as needed 4. Configure graph appearance and sensor colors 5. Click Next

1. Click Create New Report 2. Select the Mapping Report card (if you have REPORT_MAPPING_CREATE permission) 3. Proceed to the wizard

1. Report Name (Required)

1. Provide a meaningful name for your mapping report

2. Timezone (Required)

1. Select your timezone

3. Click Next

1. Choose Template

1. Select from available pre-generated Word document templates
2. Templates define the overall structure and layout

2. Template Preview

1. Review template structure before proceeding
2. Ensure template matches your needs

3. Click Next

Map your devices to template placeholders:

1. Edit Device Mapping

1. Associate your devices with template sections
2. Assign specific devices to specific areas in the report

2. Map Sensors to Sections

1. Assign sensors to data placeholders in the template
2. Control which sensor data appears where

3. Click Next

1. Set up automatic generation timing 2. Add multiple schedules if needed 3. Click Next

1. Select report recipients 2. Click Finish

The Reports Page displays all your reports in a table with:

• Report Name - The name you assigned
• Report Type - Standard, Advanced, or Mapping (shown as colored badges)
• Schedules - Configured schedules (shows first 2, click to see all)
• Recipients - Users receiving the report (shows first 2, click to see all)
• Actions - Menu with available options

1. Search by Name

1. Use the search box at the top
2. Filters reports by report name

2. Advanced Search (if available)

1. Filter by report type
2. Filter by schedule status
3. Sort by creation date or last modified

3. Sort Reports

1. Click column headers to sort
2. Sort by name, type, date, etc.

Click the Options Menu (three dots) next to a report:

• View - View report details and configuration
• Edit - Modify report settings, add/remove devices, change recipients
• Duplicate - Create a copy of this report to use as a template
• Download - Download the most recent generated report
• Unsubscribe - Unsubscribe yourself from report emails (available only if you're a recipient)
• Delete - Remove this report permanently

1. Click the Sort Icon in the header 2. Drag columns to reorder their display 3. Toggle visibility of specific columns 4. Your preferences are saved

If you've scheduled a report:

• Reports generate automatically at the configured time
• Email notifications are sent to all recipients
• Reports are archived and can be accessed anytime
• Generation status is logged and accessible

1. Go to the Reports page 2. Find the report you want to generate 3. Click Options Menu 4. Click Generate Now 5. The report will be created immediately and sent to recipients

• Daily - Report generates every day at specified time
• Weekly - Select specific day(s) of week (e.g., Monday and Friday)
• Monthly - Select specific day(s) of month (e.g., 1st and 15th)
• Custom - Advanced scheduling options

To modify schedules:

1. Open the report 2. Edit the report 3. In the Schedules section:

1. Click Edit on a schedule to modify it
2. Click Delete to remove a schedule
3. Click Add Schedule to add another schedule

4. Save changes

Use descriptive, consistent naming conventions:

• ✓ “Weekly Temperature Monitoring - Freezer Units”
• ✗ “Report 1”, “Data”

For Standard Reports:

• Include 3-5 devices per report for optimal presentation
• Use separate reports for different device types

For Advanced Reports:

• Can include more devices as they're data-focused
• Group related devices together

• Schedule reports during off-business hours if generating large reports
• Avoid overlapping schedules to prevent resource contention
• Schedule weekly reports for business days, daily for critical monitoring

• Only add necessary recipients to reduce email volume
• Group related recipients for specific reports
• Regularly review and remove inactive recipients

• Limit to 3-5 graphs per report for clarity
• Use consistent time ranges across multiple graphs
• Label graphs clearly with sensor information

Issue: Scheduled report didn't generate at expected time

Solutions:

1. Verify your timezone is correct
2. Check that at least one recipient is configured
3. Ensure devices and sensors still exist in the system
4. Review system logs for errors

Issue: Report recipients aren't receiving email notifications

Solutions:

1. Verify recipients' email addresses are correct
2. Check email server connectivity
3. Confirm recipients haven't unsubscribed
4. Verify your company's email notification settings

Issue: Device or sensor doesn't appear in report

Solutions:

1. Verify device is assigned to your company
2. Check device is online and transmitting data
3. Confirm sensor exists and is configured
4. Verify your user has permission to access the device

Issue: Graphs appear empty or with no data

Solutions:

1. Check selected sensors have data available
2. Verify time range includes data
3. Confirm device was active during reporting period
4. Try refreshing the page and regenerating

For reports with many recipients:

1. Open the report 2. Click Edit 3. In Recipients section, click Bulk Add 4. Select multiple recipients at once 5. Save changes

For advanced users:

• Some reports support playback functionality
• Click Playback in report options
• View how report data changed over time

When configuring graphs with multiple sensors:

• Click on a sensor in the graph configuration
• Choose your preferred color
• Colors help distinguish between sensors
• Colors are consistent across regenerations

• Duplicate Reports: Use existing reports as templates by duplicating and modifying
• Test Schedules: Create a test report with yourself as recipient to verify settings
• Export Reports: Download reports for offline review or archival
• Quick Export: Click Download next to any report to get most recent version
• Device Changes: If you add/remove sensors, regenerate affected reports
• Timezone Changes: Changing timezone only affects future reports

• Ctrl+N - New Report (if focused on Reports page)
• Ctrl+F - Focus search box
• Tab - Navigate between form fields
• Enter - Submit forms

For additional help:

• Click the Help Icon (?) in the page header
• Contact your system administrator
• Check the FAQ section for common questions
• Review system documentation for advanced configurations

• Device Management Guide
• Sensor Configuration Guide
• Scheduling Overview
• User Management

Last Updated: 2024 For more information, visit the knowledge base or contact support.